Preferred and Advantage Checking
Truity Credit Union has partnered with NXG Strategies to bring you the next generation in checking account benefits to protect you, your family, and your lifestyle, all as part of your Preferred or Advantage Checking Account.
nxg|PROTECT can help you plan for and recover from the effects of identity theft as well as provide you with access to multiple proactive identity fraud monitoring solutions.
nxg|MOBILE provides easy to use mobile phone insurance for all phones owned by the primary account holder.
There's Only One You. Let's Keep It That Way!
New to nxg|PROTECT?
Registration requires a Member ID provided by Truity Credit Union. To register, please have the unique Member ID provided in your welcome email or letter ready.
Note: the unique Member ID required is not your Truity Credit Union Member Number. For assistance with obtaining your unique Member ID or for questions concerning your eligibility, please call Truity Credit Union at 800.897.6991.
Be sure to complete the information within the Credit Monitoring feature so you can take full advantage of your monitoring services and review your credit report and score.
Already Registered?
If you have already registered, Login to return to nxg|PROTECT to see the details of any credit and other monitoring alerts, check your credit report and score, or to reach out to a Privacy Advocate for assistance.
New to nxg|MOBILE?
Mobile phones are part of our daily lives. Replacing them if they are stolen or damaged can be costly. With Cell Phone Protection, you receive up to $500 of mobile phone coverage to reimburse the cost of replacing or repairing your device. Learn More.
Coverage for:
Damaged phones
Stolen Phones
Some things that are not covered:
Lost phones
Phones that mysteriously disappear
Normal wear and tear
Need to File a Mobile Claim?
Complete the Online Claim Form and upload the documentation needed to process your claim.
Examples of required documentation include:
Phone bill for the month prior to the date of damage or theft
Repair estimate or receipt (damaged phones)
Police report (stolen phones)
Primary mobile phone coverage (if applicable)
Please see the benefit description for complete terms of coverage and exclusions.
You may call the Benefits Service Center at 866.210.0361 for assistance.
Your Cell Phone Protection begins the first day of the calendar month following the benefit effective date.
*Special Program Notes: The descriptions herein are summaries only and do not include all terms, conditions and exclusions of the benefits described. Please refer to the actual Guide to Benefit for complete details of coverage and exclusions. Coverage is offered through the company named in the Guide to Benefit.
Need Help?
For questions about your eligibility call: 800.897.6991.
To register you must meet the eligibility requirements and program terms and conditions.
Explore Your Benefits
To learn more about your benefits, check out our quick one-page Benefits Overview, or see a complete description of the services here.
NXG Strategies is an industry pioneer in identity theft investigation, fraud remediation, and data breach response. We have successfully implemented our programs in hundreds of financial institutions to bring additional value-added services to consumers, providing multiple aspects of identity protection and lifestyle savings.
Simply put, NXG provides next generation solutions for the problems you face each day.
